Privacy Policy

1. Information We Collect

The information we collect depends on how you interact with Dee Opera and which features you use on our website.

Information you provide directly

You may provide personal information when you:

• Contact us with a question, inquiry, or collaboration proposal.

• Subscribe to our newsletter or other communications.

• Make a donation or express interest in supporting Dee Opera.

• Register for an event, purchase tickets, or participate in a program.

• Submit a volunteer application or express interest in volunteering.

• Participate in educational initiatives, workshops, or other community programs.

Depending on the interaction, this information may include your name, email address, telephone number, mailing address, donation or transaction details, communication preferences, and the contents of messages or submissions you send us.

Please do not submit sensitive personal information through our general website forms unless it is specifically requested and appropriate for the purpose.

Information collected automatically

When you visit our website, certain information may be collected automatically through Wix and other website technologies. This may include your IP address, browser and device information, pages visited, time spent on the site, referral sources, and interactions with website features.

The information collected depends on the website settings, cookies, analytics tools, and other technologies in use.

2. How We Use Your Information

Dee Opera may use personal information to:

• Respond to inquiries and communicate with visitors.

• Send newsletters, announcements, event information, and other communications you have requested or agreed to receive.

• Process donations, ticket purchases, registrations, and related transactions, where those services are available.

• Coordinate volunteers, artists, collaborators, and educational or community programs.

• Provide information about our performances, initiatives, and opportunities to participate.

• Operate, maintain, evaluate, and improve our website and services.

• Maintain appropriate organizational, financial, and administrative records.

• Protect our website and organization against fraud, misuse, or security issues.

• Meet applicable legal, regulatory, and recordkeeping obligations.

We seek to use personal information only for purposes consistent with the reason it was collected or as otherwise permitted by applicable law.

3. Donations, Tickets, and Payments

Dee Opera may provide opportunities to make donations, purchase tickets, or register for events and programs through our website or third-party services.

When a transaction is processed by an external payment provider or ticketing platform, that provider may collect and process information necessary to complete the transaction under its own privacy policy and terms.

The information available to Dee Opera may include your name, contact details, transaction amount, date, and other details needed for organizational and financial records. We will not intentionally collect or store full payment card details through ordinary website contact forms.

If you make a donation, we may use relevant transaction information to maintain donation records, provide acknowledgments or receipts, and meet applicable reporting requirements.

4. Newsletters and Communications

If you subscribe to the Dee Opera newsletter, we may use your email address and any related information you provide to send updates about performances, programs, artistic news, events, and opportunities to support or participate in our work.

You may unsubscribe from promotional email communications at any time using the unsubscribe link provided in the message or by contacting us directly.

Even if you unsubscribe from promotional communications, we may still contact you when necessary to respond to a request, administer a transaction, or meet a legal obligation.

We do not intend to add individuals to our marketing list solely because they have contacted us or made a donation, unless they have subscribed, consented where required, or another lawful basis applies.

5. How We Share Information

Dee Opera does not sell personal information to third parties for monetary consideration.

We may share personal information when reasonably necessary with:

• Service providers: Companies that help us operate our website, manage communications, process payments, administer ticketing or registrations, or provide other technical and administrative services.

• Program and event partners: Organizations involved in delivering a program or event, where sharing information is necessary and appropriate for that activity.

• Professional advisers: Such as legal, accounting, or other advisers when needed for legitimate organizational purposes.

• Public authorities or other parties: When required by law, legal process, or to protect the rights, safety, and security of Dee Opera and others.

We seek to limit shared information to what is reasonably necessary for the relevant purpose. Third-party services may process information under their own privacy policies and terms.

6. Wix, Cookies, and Website Analytics

Our website is hosted on Wix. Wix and the services or applications enabled on our site may use cookies and similar technologies to support website functionality, security, performance, analytics, and other features.

Cookies are small data files stored on your device. Depending on the tools enabled, they may remember preferences, support website functions, or help measure how visitors use the site.

Third-party applications, embedded content, analytics tools, or social media features may also use their own tracking technologies.

You may be able to manage cookies through your browser settings and, where available, through our website's cookie preferences. Disabling certain cookies may affect website functionality. Where required by law, we will provide appropriate notice and obtain consent before using non-essential cookies or similar technologies.

Because the specific cookies and tools used may change as our website develops, visitors should consult the available cookie settings and notices for additional information.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, ticketing platforms, donation services, social media pages, or other external resources.

These services are not necessarily operated or controlled by Dee Opera. Once you leave our website or interact with an external service, that provider's privacy policy and practices may apply.

We encourage you to review the relevant policies before providing personal information to third parties.

8. Data Storage, Security, and Retention

Personal information submitted through our website may be stored and processed by Wix and other service providers we use.

We take reasonable steps appropriate to our organization and the information involved to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, administering programs, maintaining donation and financial records, and meeting applicable legal obligations. Retention periods vary depending on the type of information and the circumstances.

When information is no longer needed, we will take reasonable steps to delete it or otherwise handle it appropriately, subject to applicable legal and operational requirements.

9. Children's Privacy

Dee Opera supports educational and community engagement through the performing arts, including programs that may involve children and students.

Our website is not intended to encourage children to submit personal information independently without appropriate adult involvement. Where information about a minor is needed for a program, registration, or related activity, we seek to work through a parent or guardian, school, or other authorized adult, as appropriate.

We do not knowingly collect personal information directly from children through our website for purposes that require parental consent without obtaining the required consent.

If you believe a child has submitted personal information to us inappropriately, please contact us so that we can review the matter and take appropriate steps.

10. Your Privacy Choices and Rights

Depending on applicable law and the circumstances, you may have the right to request access to, correction of, or deletion of personal information we hold about you. You may also have the right to withdraw consent where processing is based on consent, or to exercise other rights provided by law.

You may unsubscribe from marketing emails as described above. You may also contact us to ask questions about our handling of your information or to request a change.

To submit a privacy request, contact us using the information in the Contact Us section below. We may need to verify your identity before responding. Certain records may need to be retained to meet legal, financial, or other legitimate obligations.

11. International Visitors

Dee Opera is based in the United States. Depending on the services used to operate our website, your information may be processed or stored in locations outside your state or country of residence.

Where applicable law imposes requirements on international data transfers, we will take steps required by that law.

12. Changes to This Privacy Policy

We may update this Privacy Policy as our website, programs, services, or legal obligations change.

When we make changes, we will revise the “Last updated” date at the top of this page. We encourage visitors to review this policy periodically. Where required by law, we will provide additional notice of material changes or seek renewed consent.

13. Contact Us

If you have questions about this Privacy Policy, would like to make a privacy-related request, or have concerns about how your information is handled, please contact Dee Opera: